This Privacy Policy describes how Villa Resort Bali Murah (“we”, “us”, or “our”) collects, uses, and protects the personal information of users (“you” or “your”) who visit or make a booking on https://villaresortbalimurah.com (“Website”).
By accessing or using our website, you agree to the terms of this Privacy Policy.
We collect the following types of information to provide you with better service and a smooth booking experience:
a. Personal Information:
Full name
Email address
Phone number
Address (if required for booking confirmation)
Nationality or ID/passport number (for check-in verification)
b. Booking Information:
Dates of stay, villa name, number of guests, and special requests.
c. Payment Information:
Credit/debit card details or other payment method information processed securely through our payment gateway partners.
(We do not store your full credit card information on our servers.)
d. Technical Information:
IP address, browser type, device information, and cookies (for analytics and performance).
Your personal data is used for the following purposes:
To process and confirm your villa booking.
To communicate booking details, invoices, or updates.
To improve our website, services, and customer experience.
To comply with legal and regulatory obligations.
To prevent fraudulent transactions and ensure payment security.
To send promotional offers or newsletters (only if you have opted in).
Our website uses cookies to enhance functionality and analyze user behavior.
You can choose to disable cookies in your browser settings, but some parts of the website may not function properly.
We may also use third-party analytics tools (e.g., Google Analytics) to collect anonymous usage data.
We use trusted payment gateway providers to process online transactions securely.
All payment data is encrypted using industry-standard SSL (Secure Socket Layer) technology.
Villa Resort Bali Murah does not store or have access to your full credit card details.
Payment gateways we partner with are PCI DSS compliant, ensuring maximum protection for your financial information.
We retain your personal information only for as long as necessary:
To fulfill the purpose it was collected for (e.g., completing a booking).
To comply with legal obligations and resolve disputes.
After this period, your data will be securely deleted or anonymized.
We value your privacy and will not sell, rent, or trade your personal information.
However, we may share information with:
Service partners (e.g., villa owners, cleaning staff, drivers) to fulfill your booking.
Payment gateways for transaction processing.
Legal authorities if required by law or in response to legal requests.
All third-party partners are required to maintain data confidentiality and security.
You have the right to:
Request access to your personal data.
Request correction or deletion of inaccurate information.
Withdraw consent for marketing communications at any time.
Request deletion of your account or booking history by contacting us directly.
To exercise any of these rights, please email us at [insert contact email].
We implement strong technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
However, please note that no method of data transmission over the internet is 100% secure.
Our website may contain links to third-party sites. We are not responsible for the content, privacy policies, or practices of these external websites.
Our services are not directed to children under 18 years old. We do not knowingly collect personal data from minors. If you believe your child has provided us with personal information, please contact us to have it deleted.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Any updates will be posted on this page with the revised date.
If you have questions, requests, or complaints about this Privacy Policy, please contact us at:
Phone: +62813-3877-4089
Website: https://villaresortbalimurah.com
