FAQ

Frequently Asked Question

Find answers to common questions about booking, payment, check-in, and staying at Villa Resort Bali Murah. We’re here to make your villa booking experience smooth, secure, and stress-free.

  • You can easily book your villa directly through our website by selecting your preferred dates, villa, and completing the secure online payment process.
  • Yes. We accept major credit and debit cards through our trusted payment gateway for secure and instant transactions.
  • Absolutely. All online payments are processed through an SSL-secured and PCI DSS-compliant payment system, ensuring your financial information is fully protected.
  • Yes. A deposit or full payment may be required to confirm your reservation. The exact amount and policy will be shown during the booking process.
  • Yes. Cancellations or changes can be made depending on the villa’s cancellation policy. Please check the terms shown before confirming your booking.
  • Each villa may have a different policy. Generally, free cancellation is available within a certain period before check-in, but non-refundable rates cannot be canceled.
  • Standard check-in time is 2:00 PM, and check-out is 12:00 noon. Early check-in or late check-out may be available upon request and subject to extra charges.
  • Yes. We can arrange airport transfers for an additional fee. Please let us know your flight details in advance to schedule pickup.

  • Some villas include breakfast, while others offer it as an optional service. Meal availability will be stated in each villa’s description.
  • Each villa has a maximum occupancy limit. Please check the villa’s details page for capacity information. Extra guests may incur additional charges.
  • Pet policies vary depending on each property. Please contact our support team to confirm if your selected villa allows pets.
  • Our customer service team is available to assist you with any questions or issues. You can reach us by Contact form or via WhatsApp/phone at +62813-3877-4089.

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